Privacy Policy

Your trust, protected.

Effective Date: 9 August 2026

At Devatatva, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect, why we collect it, and how we use it when you visit our website, place an order or communicate with us.

1 — Information We Collect

When you place an order or interact with Devatatva, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order and purchase details
  • Information you provide when contacting us regarding an order, return or enquiry

Payment information may be processed securely through our payment service provider. Devatatva does not intend to store your complete card, UPI or other sensitive payment credentials on its own systems.

2 — How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Handle returns, refunds and customer service requests
  • Provide order updates and relevant notifications
  • Improve our products, services and customer experience
  • Prevent fraudulent or unauthorised transactions
  • Comply with applicable legal and regulatory requirements

We do not collect personal information for purposes unrelated to our business without an appropriate reason or your consent where required.

3 — Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment processing partners
  • Courier and delivery partners
  • Website, hosting and technology service providers
  • Professional or legal advisers, where necessary
  • Government or regulatory authorities where required by law

We share only information that is reasonably necessary for the relevant purpose.

Devatatva does not sell your personal information to third parties.

4 — Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

5 — Cookies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use the website and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6 — Communications

If you place an order with us, we may contact you regarding your order, delivery, payment, return or refund.

Where applicable, we may also send information about Devatatva products, offers or updates. You may choose to opt out of promotional communications.

7 — Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting applicable legal requirements.

8 — Your Choices

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request deletion of information where applicable and where we are not required to retain it by law
  • Opt out of promotional communications

Some information may need to be retained where required for legal, accounting or legitimate business purposes.

9 — Children's Privacy

Our products and website are intended for general consumers and are not specifically directed at children.

We do not knowingly seek to collect personal information from children without appropriate consent.

10 — Changes to This Privacy Policy

Devatatva may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be published on this page with a revised effective date.

11 — Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Devatatva Email: talk2devatatva@gmail.com

Our Commitment

At Devatatva, we believe that trust is built through transparency.

We will always endeavour to handle your information responsibly and provide you with a safe, trustworthy and respectful shopping experience.